A deposit of £25 per room will secure any provisional reservation. This deposit should reach us within 14 days of the date of the initial reservation. Failure to make this deposit within the specified time may result in the loss of the reserved accommodation. In exceptional circumstances Oakwell House may vary this condition to suit specific circumstances balance of outstanding payments for accommodation and services must be paid in full on arrival.
Holiday Reservation Liability
To avoid misunderstanding, we remind you that a reservation, verbal or written, constitutes a legal contract. In the event of a cancellation, both parties should endeavour to re-let the accommodation. Should neither party succeed then the person making the reservation remains legally liable to pay for the accommodation. In most cases, this legal liability can be covered by holiday insurance.
If you cancel your stay, you must inform us in writing before the arrival date. The letter of cancellation should be signed by the person who made the original booking. Cancellation charges depend on when we receive your written instruction prior to the date of your scheduled arrival.
22 days or more = loss of deposit
21 days or less = 100% of total price of holiday
Guests may not sublet their rooms. Variation on the agreed number of persons (as originally booked) is not permitted without the express permission of Oakwell House.
Arrivals and Departures
Guests are requested to vacate their room by 10am on the day of departure. We will endeavour to have rooms ready for incoming guests by 2pm on day of arrival. Reservations must be taken up by 4pm unless otherwise agreed. For guests absent after this time, rooms may be re-let
Special Needs and Requests
It is the guests responsibility to clearly state any personal need or requirement at the time of making a reservation. Whilst Oakwell house will endeavour to meet such requests we cannot guarantee to satisfy all or any such request made.
Unrestricted on street parking is available on Horsforth Avenue but cannot be guaranteed. Parking is done entirely at the owners risk.
It is Oakwell House policy that this is a non-smoking establishment. Any guest found to contravene this policy will be asked to leave without compensation for lost accommodation and will also be charged for any associated cleaning or repairs.
Keys are issued on loan to guests for their convenience and security. Keys must not be loaned to any person other than those occupying the relevant rooms. Loss of keys will result in a £15 surcharge per key.
Oakwell House will be released from all liability to the hirer in the performance of the contract is prevented by any cause whatsoever beyond the control of Oakwell House.
English law shall determine any disputes arising between Oakwell House and the hirer under these terms and conditions.